About us
We are a Canberra-based company committed to delivering strong outcomes
We are sought after across the public and private sector to drive and support complex projects, programs and reform initiatives. We are committed to understanding organisational and project context; and we engage professionals who
do the same.
After all, context is everything.
We work closely with our clients to understand the background to the challenges being faced by your respective organisation; and we use this detail to plan tailored project, program and change management strategies and plans.
Our core team has over 40 years' experience in the APS and State Government, having
been engaged by:
- Australian Border Force
- Department of Home Affairs
- Comcare
- Icon Water
- Department of Infrastructure
- Department for Education, Children and Young People (Tasmania)
We are passionate about our work, and that of our clients, and welcome the opportunity to work with you.
Our Managing Director
Context 11 is led by Tracey O’Brien, a nationally respected Change and Communications Executive known for delivering strategic transformation across some of the most complex and politically challenging environments across the Australian Public Service.
As Managing Director of Context 11, Tracey brings more than two decades of senior leadership experience, with a career spanning operational reform, national security, digital capability uplift, policy and enterprise-wide change.
Her expertise is grounded in a strong academic foundation, holding a degree in Communications (Public Relations and Journalism) and postgraduate studies in Innovation - backed by PROSCI graduate certification in change management.
As a Graduate and Member of the Australian Institute of Company Directors (GAICD) and a professional member of the Change Management Institute, this reflects her commitment to high standards of governance, strategy, and professional practice.
Clients choose Context 11 for Tracey and her team's rare combination of strategic insight, communication excellence, and deep public sector knowledge.
With the discretion of a boutique consultancy and the capability of a top-tier firm, Context 11 helps organisations move from complexity to clarity - with confidence.
We do what we say we'll do.
We offer a fresh perspective to your pressing problems and welcome the opportunity to support your organisation.